Casino.com review

Casino.com is a part of well-known Casino Mansion Ltd – gambling company with more than 10 years’ experience, and is operating under Gibraltar license.  The casino was found in 2008 and since that time established itself as an impartial, trustworthy and professional online gambling service.

On the site it is possible to play slots of different style, in casino.com blackjack, roulette, video poker, keno, scratch cards and arcade gambling plays. Supplier of gambling soft is Playtech company.

Resource provides to its players 24-hour support in regime of online chat, through e-mail and by the phone. It works on 18 languages. Gamer can play with 12 currencies.

Casino.com is licensed and regulated to offer online casino gaming services under the jurisdiction of Gibraltar. Casino.com is operated by ONISAC Ltd under a license issued by the Gibraltar Licensing Authority. For players located in Great Britain only, Casino.com is operated by Mansion Europe Holdings Ltd under a United Kingdom Gambling Commission Remote Operating License.

Home page review of casino.com

Visit Casino.com casino and see for yourself the online gambling website. It is impossible to think of the better domain for a casino, it is very easy and approachable.  Experience high quality graphics and instant immersion in world of gambling. For users’ convenience there are multiple options of how to play, casino types include: Instant Play – start the game directly on your web browser (flash player option), Download – download casino.com app on computer and enjoy one click access from the desktop (not available for Mac), and last but not least – Mobile version – take online casino wherever you go – with comfortable user-friendly mobile interface (Android, Windows, IOS).

Home page of the site has strict design and plays welcoming part (business card). On the center situates large banner that offers welcoming casino.com deposit bonus for registration for new users. It contains two buttons “Play now” or “Go to game”.

Under the banner you will find 4 informative cells which show: the largest jackpots, roulette and slots; the latest three great winners, their names, country and lucky game; list of casino`s advantages.

Head of the site represents general sum of casino`s jackpots, allows changing language of the site and includes such menu items: «Download», «Casino Games», «Deposit Options», «Getting Started», «Promotions», «About Us», «VIP».

The site Casino.com is represented in such languages: English, Deutsch, Eesti keel, Español, Français, Íslenska, Italia, Norsk, Português, Русский, Suomi, Svenska, Українська, 中国人, 日本語, ดิกชันนารี่, 한국어/조선말ี่, العربية – الكويت.

Casino`s lobby – Registration

To see picture of gambling Casino.com lobby you have to choose button  “Go on game”. Player will open new window, where he will be proposed to enter the site and sing up.

In order to sing up on Casino.com you have to click yellow key “Create Account”. On the screen will appear registration form, where you have to enter: name, date of birth, home address, phone number, desirable user`s name, password and currency of profile. To make casino.com withdrawal and investments you can in following currencies: Australian Dollars (AUD), Canadian Dollars (CAD), Swiss Francs (CHF), Euros (EUR), UK Pounds Sterling (GBP), Hong Kong Dollars (HKD), Japanese Yen (JPY), Norwegian Krone (NOK), New Zealand Dollars (NZD), Swedish Kronor (SEK), US Dollars (USD), South African Rand (ZAR).

After singing up player goes to the lobby of the site. It is made in simple design with site`s colors – black and yellow. In the head there are buttons “Cashier” (opens page of implementing finance operations), sings of dynamic and wrench (settings of sound, video, games and lobby in general) and time of the site. In section “My balance” is represented current state of gamer`s account.

In lower panel there are three buttons: “My Points” (opens casino loyalty program page), “VIP” (information about advantages of VIP-account), “Contact US” (list of available ways of communication with casino`s representatives).

Whole central field of the lobby is covered by the list of available games and gambling panel. It consists of 3 tabs:

1. “Home” – offers 6 gambling plays of different types, main shares. Line “Last News” represents the latest large casino`s winners with winning sum and used game;
2. “Jackpot” – shows 6 games with progressive jackpots;
3. “Promotions” – opens page with com bonus codes and their description.

Over central panel situates section “Total Jackpots” representing general sum of jackpots offered by the site.

If player for a long time is not active, he will be automatically logged out from the lobby.

Profile of the user

Personal cabinet of the user stays in section “Cashier” in casino`s lobby. Page “My Account” has following tabs:

• “Summary” – shows player`s balance (money and bonus) and has special cell for bonuses` activation according current code;
• “My Profile” – represents entered at registration personal data of the gamer. It is impossible to change them;
• “Transactions” – shows history of all finance operation, made by player for the whole or certain time. Shows date and type of operations, used method, amount of remaining money, current status of transaction;
• “Bonuses” – contains tablet statistics of all bonuses of the player, date of receiving and their duration, received sum, type, won back sum and sum that should be regained, current status of the bonus;
• “Pending Withdrawal” – represents condition of requests according money withdrawal from the casino (date, amount, used method). If it is necessary, transaction can be canceled and money come back to the gamer`s account.

Software – Gameplay

Play classical games powered by PlayTech one of the leading developers in the field of software. Many players like PlayTech-based slots for its topical specificity – popular cinematographic characters and comics heroes (Iron Man, Spider Man, Captain America, Hulk and others).

PlayTech platform has Slot Machines based on the same mechanical structure, so it is very convenient for the players. Game interface and buttons remain mostly unchangeable while the designs are coordinated with the themes. Another beneficial feature of this platform, which makes gaming user-friendly.

All games powered by this software work on certified random number generator checked by independent auditors (by GLI).

Casino.com provides a wide range of playing options, more than 100 games. The range of genres includes a variety of traditional slot machines and video slots, video poker, board and card games, arcade games, lottery and scratch cards, as well as other types of entertainment. In some of these progressive jackpots are played. Moreover, there is a Live Casino – where you can play with the real dealer which will respond to your requests and will overlook the game, for example casino.com live roulette, – fusion of software and dealer – will achieve and guarantee the best experience. The Live Casino includes online Roulette, online Baccarat and online Blackjack, but be aware that games are needed to be scheduled – times to play can be chosen in the casino lobby.

Casino.com gives players an opportunity to play for money – Play For Real, and as well there is an opportunity to test casino.com free games versions – Play For Fun.

In order to look at the whole list of available games, player has to enter casino`s lobby under his name. At right part of the page situates grey column with the following list:

• «New Games»;
• «Favorite Games»;
• «Recent Games»;
• «Video Slots»;
• «Classic Slots»;
• «Table & Card Games»;
• «Live Dealers»;
• «Video Poker»;
• «Progressive Games»;
• «Arcade Games»;
• «Scratch Cards»;
• «Multiplayer Games»;
• «Asian Games»;

When you point cursor at any category, additional sorting will appear – thematic, according lines` amount, with jackpots, different sub-types. Plays with progressive jackpots will be followed by yellow script “Progressive”.

Launch of the games goes with average speed. Games work qualitatively without significant errors, without slowing. All slots are equipped with animated effect and sound accompaniment. On the screen with game, beside playfield, there is a line representing balance of the player and button that opens payout page.

But for user, who live in those countries, where Playtech`s games are not available, gambling applications won`t work. Player can move through the site, but he can`t play for money.

Deposits and Withdrawal

Casino.com accept deposits and withdrawals in various currencies. Player can add or cash his account in section “Cashier” in casino`s lobby. Investment of money is available through following services:

1. Credit Card – Visa, Visa Electron, MasterCard, Maestro, Delta, Switch, Euro 6000;
2. Web Wallets – Neteller, EntroPay, Skrill, ecoPayz, Qiwi Wallet, WebMoney, Yandex Money;
3. Bank Transfer.

Make money investment player can through Credit Card and Bank Transfer.

There is a difference in timeline with deposits and withdrawals. With deposits in every paying method there is – immediate money transfer, but with the withdrawal the situation is more difficult. First of all, there is a 4 day pending period, and only after that – the withdrawal is possible.  The time will depend on the banking system, from 1-2 working days to 7 (or N/A as with Bank Transfer and PaySafeCard).

Depending on the chosen system for transactions the sum of minimum and maximum deposit will be from 15€ to 50 000€. But, users should be careful, though minimum deposit is – 15€ – minimum size of withdrawal is 20€, so you need to win at least 5€ to be able to return your money.

Restricted Countries

Unfortunately, there is a number of countries where this casino is restricted for real play gambling activities: Russia, Lithuania, Germany, Antigua and Barbuda, Netherlands Antilles, Romania, Israel, France, Estonia, Cyprus, Bulgaria, Belgium, Turkey, Portugal, Macau, Libya, Philippines, Slovenia, Hong Kong, Spain, Austria, Hungary, Ireland, Czech Republic, Poland and the United States of America, in addition residents of Singapore shall be blocked from accessing the Website(s) in their entirety.

Beside this, Playteh company, which platform is used by casino.com, has individual list of countries that cannot play in its games. Casino doesn`t provide the list of such countries, that is why some players can register on the site and can move among sections of the site but they are not able to play gambling entertainments.

Casino Bonuses

On the site there are such types of casino.com free bonuses:

• Your fantastic Welcome Bonus – when player makes deposit and casino will double his money up to the value of $/£/€400 immediately;
• Red or Black – every player can either double his money or halve his wagering – just choose Red or Black! Promo period: 00:01 – 23:59 (GMT) EVERY Wednesday;
• Make your Match – player can start the month with a bankroll boost! Casino will match players first deposit each month up to $500/$1,000 VIP, when he enters code FIRST1;
• Your Exclusive Bonus – player can cash in his exclusive Casino.com bonus as a weekly reward for his activity at the tables. He must to check his emails for his bonus offer;
• Refer a Friend and get $50! – When player invite his friends play at this online casino he’ll get a $50 bonus per a friend;
• Loyalty Points – casino loyalty program, which is rewarded every time when user plays. And the more he plays, the more he will receive. Player earns loyalty points for all real money play in the casino, points are added to his balance, when he leaves each game. Player can use points to buy cash bonuses. Get more for players points by spending them in higher quantities.

Consumer support

Casino.com cares about players from all over the world and provides a great number of languages, although, there is a drawback, because technical support and live chat is available only in English, what can create inconveniences and difficulties for some users. However, technical support team is available 24/7, which is undoubtedly a great benefit.

It is possible to open form of communication by pushing button “Online Support” that situates in upper part off the site. Before connection with a casino`s representative you should enter your e-mail address, name, topic of an issue and type the question itself. Connection with an adviser happens immediately. Advisers are polite, they answer all the questions.

Policy of game`s responsibility

Internet venue Casino.com review shows that it recommends its users to run honest and moderate gameplay. On the page Responsible Gambling site advises:

1. Play gambling product only in entertaining purposes;
2. Spend for casino no more than you can afford;
3. Set time limits and stop playing in time (no matter weather player wins or loses);
4. Understand that gambling play suggest not only winnings, but loses too;
5. Don`t play on credit;
6. Spending on gambling shouldn`t exceed spending on housing, food, family;
7. Don`t try diligently win back loses, otherwise you can lose even more;

Casino.com provides an opportunity to limit time staying on the site. All you need is address consumer support and with the help consultant determine temporary setting.

Contacts

• Facebook: www.facebook.com/casinocom;
• Twitter: twitter.com/casino.com;
• Instagram: www.instagram.com/casino.com_free_bonus
• Pinterest: pinterest.com/casinocom;
• YouTube: https://www.youtube.com/user/TherealCasinocom;
• E-male: [email protected];
• Phone support:
  • United Kingdom: 0808 238 6049;
  • Canada: 1 866 966 2441;
  • Australia: 1 800 618 467;
  • Germany: 0800 000 5140;
  • France: 0805 101 146;
  • Italy: 800 897 534;
  • Netherlands: 0800 0234 920;
  • Greece: 800 127 301;
  • Sweden: 0200 899 164;
  • Finland: 0800 914 844;
  • South Africa: 0800 981 041;
  • Norway: 800 12491;
  • Denmark: 808 89575;
  • International: +350 200 44793.

Also you can play games of casino.com on android, or other devices.