Main » Online Casino Reviews » Lucky31
Casino | Lucky 31 |
Official Website | www.lucky31.com
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Min / Max deposit | 10 EUR/500 или 1000 EUR (depending on the payment system) |
Deposit Methods | Visa, MasterCard, Neteller, Neosurf, Skrill, Cashllb, Paysafecard, E-Pro, EntroPay, EcoPayz, Boku by Neteller, Bitcoin by Neteller
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Withdrawal Methods | MasterCard, Neteller, Visa, Skrill |
Min Withdrawal | 20 USD |
Currencies | USD, EUR, GBR |
Restricted Countries | China, Hong Kong, Malaysia, Thailand, Vietnam, Cambodia, Bosnia and Herzegovina, USA, Netherlands and Antilles, Turkey, Great Britain, Mauritius, North Korea |
Software | Microgaming, Betsoft, NetEnt, Actual Gaming, Visionary iGaming, Yggdrasil Gaming |
Casino type | Desktop, Mobile |
Mobile versions | Browser version of the website |
Languages | English, French, German, Norwegian, Swedish, Finnish and Portuguese languages |
Support | Email, Live Chat, Phone Support |
Licences | Curacao eGaming |
Established | 2012 |
Lucky 31 Casino – the online casino founded in 2012. The website belongs to the MTM Corporation. This company works according to the license Curacao eGaming.
The portal provides slots, board, card and other games from Microgaming, Betsoft, NetEnt, Actual Gaming, Visionary iGaming, Yggdrasil Gaming. Software of casino is started only in the PC browser or by means of the mobile device. There is no need to download additional programs for activation of games. Demo versions of gambling machines are offered to the unregistered users. Besides, on the website services of live casino are available.
To have a good time on real money, clients of the portal need to be registered, and also to place on game balance at least 10 EUR/USD/GBP. The online casino lucky31.com supports various methods of transactions, including Visa, MasterCard, Neteller. Minimum amount for withdrawal is 20 EUR/USD/GBP.
Creating personal profile, it is important to consider that the casino doesn’t accept players from some countries. For example, inhabitants from the USA, China, Turkey aren’t allowed to register on this website.
You may also find information about other worthy Online Casinos in the special section of our website.
Different types of bonus offers, including lucky 31 casino no deposit one, Cash Back, free-spins on the slot of week are available to fans of shares. However, it is player who decides whether to accept bonuses from casino or not.
Round-the-clock support services are offered to the all visitors of the portal. To get necessary advice, the user can contact representatives of an online chat, send the e-mail, make phone call.
The design of casino Lucky 31 Casino is developed for fans to spin the reels of slots or to play any other type of gambling entertainments in a day time. That is why on pages of the portal exists much the white color with red elements.
Information of the resource is available in English, French, German, Norwegian, Swedish, Finnish, Portuguese languages. Consultants of the support service also know various languages.
The portal offers game on money only for the registered users. The procedure of creation of a personal profile assumes several simple steps:
After authorization client gets an access to the personal cabinet. Here the user can change personal information and the password, to unsubscribe mail notifications, to make transactions, to control the balance and the availability of bonuses.
Minors, and residents of China, Hong Kong, Malaysia, Thailand, Vietnam, Cambodia, Bosnia and Herzegovina, the USA, Netherlands and the Antilles, Turkey, Great Britain, Mauritius, North Korea aren’t allowed to register on this website. The list of the countries with limited access can change. But it is possible to specify it with representatives of Support service.
Creating an account in Lucky casino vegas consider that one client is allowed to have only one profile. Therefore, if the player found out that he created several personal pages, he should address immediately to the Support service. Otherwise, all profiles of the player will be blocked, and prizes will burn down.
During the registration it is necessary to specify only true data. After the player places specific number of bets or wants to withdraw his prizes he’ll have to undergo the verification.
For confirmation of personal profile, the user has to provide scans of the following documents:
If the client of casino wants to delete the profile for a certain period or forever, he should address to the support representatives.
After registration the user can place the deposit by means of one of the available methods: Visa, MasterCard, Neteller, Neosurf, Skrill, Cashllb, Paysafecard, E-Pro, EntroPay, EcoPayz, Boku by Neteller, Bitcoin by Neteller.
The minimum size of the deposit in Lucky casino slot games is 10 EUR/USD/GBP. The maximum size, as a rule, is 500 EUR/USD/GBP. However, if you do the deposit by means of Neosurf, Paysafecard or EcoPayz, the maximum amount will be equal to 1000 EUR/USD/GBP.
Money withdrawal is available by means of MasterCard, Neteller, Visa, Skrill. A minimum amount for withdrawal is 20 EUR/USD/GBP. However, the smallest amount for withdrawal of money using bank transfer is 150 EUR/USD/GBP. In one week the user can withdraw up to 5000 EUR/USD/GBP, and in a month – up to 20 000 EUR/USD/GBP.
The first withdrawal of funds requires confirmation of a personal profile. For this purpose, the player has to provide the corresponding documents. Besides, all payments on the amount from 1000 are followed by additional verification.
Waiting time of payment depends on the method chosen by user. For example, if you make a transaction with an e-wallet, process money withdrawal can take 24 hours. Withdrawal by credit or debit cards for clients of Lucky 31 casino will take from 2 to 5 days. If one uses bank transfer, then payment will take up to 24 hours.
Apart from this, all requests for money withdrawal from Lucky casino slots are processed up to 24 hours. Until the administration of the portal confirms payment, the client has the right to return money back to the game account.
The game on the website is played in EUR, USD, GBP.
The online casino Lucky 31 Casino offers games from Microgaming, Betsoft, NetEnt, Actual Gaming, Visionary iGaming, Yggdrasil Gaming. The majority of products are available not only for a game on money, players can also try playing free online games to win real money. The second variant is available also to the unregistered users. Availability of the free access to the games gives players a possibility to estimate the quality of the software work and only then register and place deposits.
Super Lucky casino games are started directly in the PC browser or by means of the mobile device. The need to download Lucky casino apps is absent. Products work in a high quality and give the guaranteed percent of payments, but some game sessions were followed by small lags.
All content is sorted by sections:
On the page with gambling machines innovations, slots with jackpots, the top games are provided. Let’s note that the collection of gambling software on the website constantly grows.
It is a little bit inconvenient that website doesn’t have buttons for slot’s assortment. Though, the special field for search can simplify the choice of the slot.
Having pointed with a cursor on the certain logo of the gaming machine which may have Lucky 31 casino no deposit bonus code, the user will see only the name of its developer. Other information is absent.
On the page with a certain one-armed bandit the small text with rules of the game is offered. However, the instructions written on the website are too brief.
On the Lucky31 portal various shares and bonuses for deposits are offered. When our expert tested the website, he was offered 131% encouragement for the first deposit in the amount from 20 to 131 EUR/USD/GBP. The size of a wager constituted x30. We decided to refuse from this offer as we don’t like the long procedure of the winning back of bonus means.
If you decide to use Lucky 31 casino no deposit bonus consider that the share is unavailable to clients from Belarus, the USA, Armenia, Bulgaria, Brazil, Ukraine, Great Britain, the Netherlands, China, Albania, Armenia, Croatia, Turkey, Russia, Georgia, Greece, Hungary, Poland, Macedonia, Montenegro, Myanmar. This list can change. Therefore, specify information with the representative of support service.
Also, during our studying of casino Lucky 31, the resource offered users the following shares:
Some of casino clients are offered to take part in individual shares. In order to learn about them, it is necessary to look through the email. If you are interested in such offer, we would recommend not to refuse from subscription to Lucky31 live casino letters.
The general conditions of bonus offers:
We will strongly recommend to study the conditions of the shares and Lucky casino bonuses before participating in them. Find all necessary data in Promotions section of contact the Support.
All active clients of casino participate in the loyalty program. For each bet (except for entertainments with the live dealer) such users receive a certain quantity of points. Information on the amount of collected points is displayed in the user’s cabinet in the section “My Shop”.
A certain number of SuperPoints allows:
The portal guarantees to the clients safety of personal information and financial security. However, personal information of the users is transferred to partners and suppliers of the portal.
In addition, if the user is suspected of money laundering or other illegal actions in Lucky casino slot machines, his personal information is transferred to law-enforcement structures.
In rules and conditions of casino it is stated that the casino doesn’t bear responsibility if the player personally distributed information about his account on the portal. Besides, the casino reserves the right to block a profile if finds out that the stranger uses the account.
Defending the principles of a responsible game, the lucky31.com portal doesn’t allow to register minor users. In this regard, the online casino after a certain number of rates or before the first withdrawal of funds demands from the player to confirm a personal profile with the scans of certain documents. In some cases, the resource can ask for additional verification. If the user doesn’t undergo testing of the portal, his personal profile will be closed.
To prevent the appearance and development of gambling addiction Lucky 31 Casino gives an opportunity:
The website Lucky 31 Casino works according to the license Curacao eGaming. The organization is situated in the territory of the Lesser Antilles. This jurisdiction requires from operators of casino small taxes. Pay attention that Curacao eGaming practically doesn’t interfere with conflict situations between casino and players.
The interface of the website Lucky 31 Casino is made in white color with red elements. Respectively, it will be comfortable to have a good time and get Lucky 31 casino bonus codes for those users who like to start games of casino in the day time. The design of the portal is quite well-thought and bright.
In the website header are located:
Transition between pages of a resource is quick enough. The well-thought arrangement of menu items allows to find a necessary game and information easily. However, in the section Slot there is no handy sorting of games.
Information on the website is available in the English, French, German, Norwegian, Swedish, Finnish and Portuguese languages. Tests are written in accurate and noticeable font.
In general, the design and navigation of the portal is good. Everything here is quite handy and well-thought. The interface of Lucky 31 mobile casino version doesn’t practically differ from desktop one.
Support service of casino lucky31.com
Visitors of the portal can contact support service concerning work of casino. Communication with consultants of casino is performed via online chat, phone or e-mail. The support service is available round the clock, seven days a week.
Our expert repeatedly communicated with representatives of a resource using all available methods. Of course, the best option of getting a consultation is an online chat. Having asked there several questions about deposits, registration, casino licenses we got quick and clear answers. But it wasn’t always possible to establish connection with consultants quickly. Unfortunately, users have no opportunity to estimate work of workers of the portal.
All forms of feedback are available both to the registered users, and to visitors without personal profile. Also, on the website there is an extensive informational section FAQ. Here the player can find the most important information on registration conditions, placement and withdrawal of funds, verification, various technical moments.
At the end of our Lucky 31 casino review we can conclude that this website is a good choice for those who like playing games from Microgaming, Betsoft, NetEnt.
Advantages of the portal:
However, if there will be a misunderstanding between player and casino Lucky 31, regulator of the resource won’t interfere in this conflict.
Contact information:
Email: [email protected]
Address:
Dr. M.J. Hugenholtzweg Z/N, UTS-Gebouw
Willemstad
Curaҫao